About Us

Privacy Policy

Effective Date: 13/09/2023

Welcome to Greenacres Wines! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how Greenacres Wines collects, uses, and safeguards your information. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you sign up for our newsletter, make a purchase, or engage with our website.

Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your order securely.

Browsing Information: We automatically collect information about your device, browser, and browsing behavior on our website using cookies and similar technologies. This information helps us enhance your online experience.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and payment processing.
  • Communication: To send you updates, newsletters, and promotional offers related to Greenacres Wines. You can opt out of these communications at any time.
  • Website Improvement: To analyze website usage and trends, allowing us to improve our website's functionality and user experience.
  • Security: To protect our website and customers from fraudulent activities, security threats, and unauthorized access.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in conducting our business operations. These partners are obligated to protect your information and use it only for the purposes specified by Greenacres Wines.

Data Security

We take data security seriously and employ industry-standard security measures to protect your personal information. However, please note that no online platform can be entirely secure, and we cannot guarantee the security of your data transmitted to us electronically.

Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your Greenacres Wines account or by contacting us.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
  • Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your browsing experience on our website.

Children's Privacy

Our website is not intended for individuals under the legal drinking age. We do not knowingly collect personal information from individuals under this age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Thank you for trusting Greenacres Wines with your personal information. We appreciate your support and look forward to sharing our passion for winemaking with you.

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